Privacy Policy
This Privacy Policy outlines how we collect, use, and protect the information you provide when using Field Service Manager. By accessing or using our website and services, you agree to the terms described herein.
Collection of Information
We may collect personal information such as your name, email address, phone number, company details, and billing information when you:
- Create an account or profile
- Request a demo, free trial, or support
- Subscribe to our newsletter or updates
We also automatically collect non-personal information through cookies and similar technologies, including your IP address, browser type, device information, pages visited, and usage patterns.
Use of Information
We use your personal information to:
- Respond to inquiries and provide customer support
- Send newsletters, product updates, and promotional materials (with your consent)
- Improve website functionality, content, and user experience
- Analyze usage trends and site performance
Data Security
We implement industry-standard security measures, including encryption, firewalls, and Secure Socket Layer (SSL) technology, to protect your data from unauthorized access, disclosure, or alteration. Access to personal information is restricted to authorized personnel only.
Third-Party Services
We do not sell, rent, or trade your personal information to third parties. However, we may share necessary data with trusted service providers—such as hosting providers, analytics services, and email marketing platforms—strictly to deliver our services. These providers are contractually obligated to maintain the confidentiality and security of your data.
Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and customize content. You can choose to disable cookies through your browser settings; however, disabling cookies may affect certain functionalities of the site.
Your Rights
You have the right to:
Access the personal data we store about you
Request corrections or updates
Request the deletion of your personal information
To exercise any of these rights, please contact us directly using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, legal obligations, or technology. Please review this page regularly for the latest updates.
Contact Us
If you have any questions or concerns about our privacy practices, please contact us:
Email: [email protected]
Phone: (302) 601-0275